Have questions? Call now!(ID:134843)+1-855-211-0932


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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will appear. It offers elaborate information about all the actions that you can perform on the given page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of tutorial video clips describing how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by real people and offers real solutions. We frequently update our FAQ database with new Q&A's so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can contact our excellent team of customer support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you open will be answered within one hour (the average support ticket response time is about twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 134843

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com